Company Information

After-sales service Technical documents All the symbols on the equipments should be in English. Seller is responsible to provide general layout plan, electric plan, installation direction, and manual book in English to Buyer on time. Arrangement for inspection, installation and testing work After all machines are delivered to customer’s factory; Buyer is responsible for all preparation work, e.g. electricity supply, water supply, labors and cranes, etc. BENK will prepare for visa application for their engineers, who are responsible for guide of machine installation and testing at the Buyer’s factory. The Buyer will buy the round-trip air ticket for Engineer if visa application is approved. The buyer is also responsible to bear expenses generated, e.g. visa formalities, meals, accommodation and allowance of USD80 per day for each engineer. Engineer will give free training lessons to labors in buyer’s factory. If buyer doesn’t request installation and commissioning by Seller’s engineer in 4 months since date of bill of lading, which to be accounted all the machines has been successfully tested by buyer. Quantity and quality guarantee Quantity/Quality Discrepancy to destination port during transportation: In case of quality/quantity discrepancy to destination port in transportation, customer should file claim within 30 days after the arrival of the goods at port of destination. Insurance company and shipping company will be responsible for any discrepancy of the goods caused by shipping company and other transportation organization and/or post office.

from 2011 to now, Zhangjiagang city benk machinery experienced a lot, on the basic of foreign technology, benk machinery developed some new products. like WPC co-extrusion line, high speed PE pipe extrusion line, PVC pipe extrusion line, PVC ceiling panel extrusion line, 4 cavities pvc trunking extrusion line, 6 cavities pvc angle profile extrusion line etc. beside extrusion filed, in order to meet client requirement, we also develop 3000KG/H PET bottle washing recycling machines. more detail: www.benkpm.com